At Pembroke Regional Hospital we collect information about our patients so that you can be accurately identified each time you visit the hospital. Information about the type of tests or procedures you have during your visit is also collected and included in your chart.
Personal health information that is collected is only available to hospital staff who are involved in your care either directly (such as physicians, nurses, technologists, technicians, therapists and other health professionals), or in a supporting role such as Health Records and Financial Services.
Your personal health information may also be used for the following purposes:
Personal health information may be disclosed to the following persons or agencies:
At Pembroke Regional Hospital, we are committed to protecting the privacy of our patients and the confidentiality and security of all personal health information.
A privacy breach happens when personal health information has been lost or stolen; or accessed, disclosed or disposed of inappropriately.
As soon as the hospital learns of a privacy breach, the Information and Privacy Office takes the following steps:
Pembroke Regional Hospital has taken a variety of steps to prevent privacy breaches. They include:
Phone: (613) 732-8770
Toll Free: 1-800-991-7711
Fax: (613) 735-8238
If you or someone you know is experiencing a mental health crisis,
please call our 24/7 Mental Health Crisis Line 1-866-996-0991
705 Mackay Street
Phone: (613) 732-2811
Medical Records/Release of Information Fax:
Emergency Department Fax:
Fracture Clinic Fax:
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