The Emergency/ICU program consists of the Emergency Department and the Intensive Care Unit. Our Emergency Department is open 24 hours a day, seven days a week with a physician on call at all times.
Nurses and physicians are available to provide expert and immediate care to those requiring treatment for sudden and serious medical and surgical emergencies.
The Emergency Department is a designated district stroke centre which provides acute stroke care. A neurologist is on-call 24/7 through Telemedicine to assess stroke patients who arrive within the first three and a half hours of symptom onset.
To serve you better, we have implemented a five-level triage system. Highest priority is given to those who are critically ill. Upon assessment, people with emergencies will be treated first.
The goals of triage:
Every patient will be seen by a registered nurse with special skills and training in triage. Patients should let the nurse know if their condition gets worse.
Our Emergency Department consists of two areas, one of which is Zone B for lower acuity patients. Zone B is not a walk-in clinic. Patients may be sent to Zone B based on their assessment by the triage nurse.
The Intensive Care Unit provides acute care for adult patients who are generally unstable, critically ill or in urgent need of advanced monitoring and treatments of an intensive care unit.
The ED/ICU is staffed by a multi-disciplinary team of nurses, physicians, respiratory therapists, social services, pastoral care, crisis intervention, volunteer services, speech, occupational and physiotherapists.
If you have questions, comments or concerns, please contact the Clinical Manager at extension 8502.
Patient safety is a priority for our hospital.
Our Emergency Department physicians will not prescribe, renew or replace lost pills or narcotics for chronic conditions. They also will not prescribe medical marijuana or other controlled substances. Your family physician must be consulted for these prescriptions.
When you come to the hospital please bring all your medications in their original containers or a current list including drug allergies and sensitivities. Be sure to include medications you buy without a prescription, all herbal medicines, and health food supplements. If you have had a Meds Check completed at a local pharmacy, be sure to bring a copy with you.
When you are admitted to the hospital, a Hospital Pharmacy Technician will interview you to obtain a Best Possible Medication History. This information is used by your physician and healthcare team to ensure safe and effective treatment.
The Pharmacy Department at the hospital stocks medications based on an approved list of drugs.
Certain medications may not be readily available and we may ask you to use your own supply while in hospital.
Your medications may change while you are in the hospital. If there have been changes, ask for an updated list of the medications you are to take at home and be sure to bring this to your community pharmacist and family physician so they can update your file.
If you have any questions about your medications, you can request a consultation with the Hospital Pharmacist.
Phone: (613) 732-8770
Toll Free: 1-800-991-7711
Fax: (613) 735-8238
If you or someone you know is experiencing a mental health crisis,
please call our 24/7 Mental Health Crisis Line 1-866-996-0991
705 Mackay Street
Phone: (613) 732-2811
Administration Fax: (613) 732-9986
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